The concept of Team Intelligence is very important in the fight for patient safety.
Here is a link to Suzanne Gordon’s information on this topic.
excerpt: “Building Team Intelligence (TI) — the capacity of people to learn, think,reflect, and act together — has been a major focus of my research for several years now. In fact, I am writing a book with an airline pilot and medical educator on the aviation safety movement and how it changed aviation culture. The book – Come Fly With Me — considers what those working on quality and safety in health care can learn from the aviation safety movement.”
I also recommend reading information from Southwest Airlines about relational coordination. The folks at Southwest even blog as a team Nuts about Southwest